The Ordinary

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The Ordinary

With everyone across the world under some form of lockdown, makeup has become redundant – but skincare has now become a priority. After all, there’s no better time to work on your ultimate skincare routine. 

The Ordinary (the skincare company behind the now-cult ‘peeling acid’ you’ve probably seen all over your timeline) is taking things to the next level. They’re now offering virtual skin consultations for free. Giving everyone access to skincare experts from the comfort of their own home. 

‘Deciem at Home’ (which is named after the parent company of The Ordinary), is available on their website, where customers can instant message, call or video chat with skin gurus and ask them all their skincare questions. 

And yes, it’s entirely free. You don’t even have to make a purchase. 

In a moment of uncertainty, the power of human connection is a most certain need right now, and we acknowledge that. We at Deciem have been thinking of ways to help bring back a ‘human’ touch and connect with our community again,” said Nicola Kilner, Deciem co-founder and CEO, on the move to launch the feature. 

Worried about moving from natural exfoliants to a chemical one? Deciem’s experts will answer all your questions, assessing your skin to tell you which products are best for you. 

We really want people to become educated within the beauty space, to know exactly what they are putting on their skin and to understand if they are overpaying for ingredients,” continued Kilner. 

And if it being a free service wasn’t enough, the company will provide every user with a check-up three weeks after the initial consultation to see if your newfound routine is working for you.

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